By Mai is a brand that offers high-quality, thoughtfully curated products, focusing on craftsmanship and style. Our collections reflect a blend of tradition and modern design, perfect for any occasion.

Currently, By Mai ships to locations within the UAE. We are working on expanding our delivery options to other regions. Stay tuned!

Orders are typically processed within 1-2 business days. Once shipped, delivery within the UAE usually takes 3-5 business days.

Yes, once your order is shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

We accept returns within 14 days of receiving your order, provided the item is unused and in its original packaging. Please contact our customer service for return instructions. READ MORE.

Yes, exchanges are allowed within 14 days of purchase. Please contact us to initiate the exchange process. READ MORE.

We accept major credit cards, debit cards, and other secure payment methods through our website.

For any inquiries, please contact us at connect@byymai.com or stay tuned for more details on how to reach us through our Contact Us page.

Absolutely. We use the latest encryption technologies to ensure that your personal and payment information is secure.

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